Part of the Orange Group


Business Process Management

The success of any Business Process Management endeavors depends on effective integration with other systems. That’s why BlueSoft is your go-to partner for well-implemented BPM platforms. 
Founded as a System Integrations specialist two decades ago, we have an unparalleled understanding of connecting systems and streamlining processes. We help you shift your focus from operations to innovations.
With our extensive experience in end-to-end implementation of both open-source solutions such as JBPM, Activiti, and Camunda, and commercial products like WebMethods Designer and webSphere, we’ve got you covered.

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Business Process Management

Our Approach

From implementing process organization to optimizing BPM platforms – our Business Process Management services are both transformational and comprehensive.

  • Seamless Integrations – Integrations are written in our DNA. We have a sharp, holistic perspective on IT systems and the know-how to set up effortless communication between components without interruptions.
  • Commercial and Open-Source Products – Our deep knowledge of many commercial and open-source BPM products enables us to be an excellent equitable advisor in all stages of the project.
  • High-Level Advisory Services – We’re skilled to assist you with end-to-end implementation and with guiding you through the early phases, choosing the technology that’s best suited for your needs.
  • Aperte Workflow – We developed our own BPM product, Aperte Workflow, based on an open-source solution, for an even easier translation of business requirements into effective end-results.

Our BPM Process

We take a deep-dive in your requirements first. With our systematic, highly structured approach, we make a detailed analysis of your processes to allow for smooth and secure communication with internal, external, and/or legacy systems.

Requirements Definition


Requirements Definition

Process Analysis


Process Analysis




Product Launch


Product Launch

Fine-tuning & Knowledge Transfer


Fine-tuning & Knowledge Transfer

Testing & Deployment


Testing & Deployment

We Master All Cutting-edge BPM Technologies

We have the know-how to implement the latest technologies. Working vendor-agnostic and with deep knowledge of many commercial and open-source BPM products, you can trust us to create solutions that meet your needs.

Our Team

Meet the source of our successful BPM implementations and satisfied clients – our highly qualified and experienced analysts and engineers.

Łukasz Mosiej

Łukasz Mosiej

Business Unit Director

Maciej Pawlak

Maciej Pawlak

Project Manager / IT Architect w Bluesoft

Piotr Górowski

Piotr Górowski


We Build Long-Term Partnerships With Our Clients

We’re proudly working for:


Success Stories

Our BPM Projects

We can deliver complex tailor-made solutions for enterprises in multi-vendor environments. From Banking and Insurance to Telecommunications and Logistics – we have experience with BPM implementation in a wide variety of sectors. Our solutions exceed expectations.

More projects
Implementing smart API management at ING Bank Śląski with Agama API
Banking and Financial Services

Implementing smart API management at ING Bank Śląski with Agama API

Pursuant to the Payment Service Directive 2 (PSD2), banks have to provide a standardized API to enable third parties (TPP) to verify account information (AIS), available funds (CAF), and payment orders (PIS).

To address the above assumptions, a solution has been implemented at ING Bank Śląski using the API Management product from BlueSoft, Agama API.
Read more
Testing multi-cloud capabilities for a finance international company

Testing multi-cloud capabilities for a finance international company

The project’s goal was verifying the capabilities of Google Anthos for centralized management of Kubernetes clusters; application services ran in containers using the Kubernetes platform in a multi-cloud environment.
Read more
Spirax Sarco
Integration platform for Spirax Sarco

Integration platform for Spirax Sarco

Spirax Sarco Engineering is a significant and successful leading force within the Manufacturing industry. Its continuing success can, in part, be put down to its global reach; quoting, for its Steam Engineering Business, 74 Operating Companies across 62 Countries around the world. Whilst this strategic approach can underpin the capability to operate a strong and winning formula in the market, it can come at a cost to the day to day operational management and maintenance of the systems that support that framework.
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Multi-cloud services for the Global Financial Company
Banking and Financial Services

Multi-cloud services for the Global Financial Company

The project's goal was to create a multi-cloud solution based on Amazon AWS and Alibaba clouds to allow our client entry with their services into the Chinese market.
Read more


What Our Clients Are Saying About Us

Mariusz Szydło

IT Director at KI One S.A.

Thanks to BlueSoft work, we have substantially improved the IT solutions implemented in our company. What used to be a challenge before, now became a seamless task, the results of which are clearly visible. The use of cloud components made the entire project swift and reliable. I have truly enjoyed working with BlueSoft’s specialists.

Adam Schulz

Business Development Department at Volkswagen Financial Services

The RPA Initiative in the Bank exceeded our expectations. We managed to optimize business processes, which used to be a bottleneck of our organization. BlueSoft’s knowledge, involvement, and partnership approach allowed us to create our own Automation Competence Excellence Center and implement new robots faster than we had initially planned.

Marcin Anisko

IT Managerat at Volkswagen Financial Services

Because of the Salesforce introduction, VWFS needed an integration layer with reliable, highly-available RESTful services and APIs hosted on the scalable cloud environment. Choice of MuleSoft Solution was a natural part of the Salesforce technology stack we are introducing in the Bank. We were looking for a partner to help us set up Integration Governance and ESB & API Gateway Platform and deliver first services. We chose BlueSoft as a partner with wide experience in MuleSoft and SOA best practices.

Adam Suchocki

Enterprise Architect, Cloud Solutions Architect at British Council

Team of professionals. They have designed a complex cloud adoption strategy for our entire organization. Two hundred data centers, 80 business applications, and over a thousand servers, they have addressed all our needs. As a result, we were able to build consistent migration strategies for our current and future projects. Working with BlueSoft was a pleasure for us.

Mikołaj Siedlarek

Chief Enterprise Architect at Inter Cars

Entering a new IT area such as Big Data, is always a challenge for the company. That is why it’s crucial to do it with a proper IT Partner. BlueSoft supports us from day one – from building together a holistic solution vision up to supporting agile delivery and maintenance as the one team.

Enkelejd Zotaj

Executive Director of IT, Raiffeisen Bank Croatia

The StarBoost platform delivered by BlueSoft became an enabler for making digital transformation happen. It allowed the Bank to apply modern architectural patterns and obtain the optimization of operating costs by employing open-source technologies. A project of delivering a platform lasted 3 months and, immediately after its completion, the process of developing and delivering business services written in a microservices architecture began. Given the quality of the solutions provided, experience, knowledge, and the means of sharing it with our employees, we recognize BlueSoft as a key partner in the process of a digital transformation.

Łukasz Mosiej

Business Unit Director at BlueSoft

It’s worth to underline the unique involvement of BlueSoft employees, who worked on the Financial Shield system also during Easter holidays, to enable other entrepreneurs to survive this difficult period.

David Vazquez

Senior Director, Business Technology at Zoetis

BlueSoft’s quality of services, flexibility and experience in providing valuable solutions to big international clients has contributed to it’s growing success. (…)
Given the success I have achieved with BlueSoft over the years, I would strongly encourage Senior IT leaders to evaluate them as a strategic partner.

Maciej Barczuk

Processes Optimization Expert at Raiffeisen Bank Polska SA

Building multi-channel solutions has become the key challenge for the banking sector, which is undergoing a digital transformation. BlueSoft, our trusted IT partner, has supported Raiffeisen Polbank in developing an innovative mobile payment system throughout the entire development cycle. Moreover, the best agile practices, used by BlueSoft, have aided us in the process of transforming and perfecting our work environment.

Magdalena Gniadek

Head of the Loyalty Programs Department at Lot Polish Airlines

Owing to the changes introduced, LOT currently offers a program with clear terms and conditions and a functional tool for managing it.

Rafał Nawłoka

President of the Board at DPD Polska

Introducing payment terminals, along with the Pickup drop-off-pick-up network, is the most important pro-client project implemented by DPD Polska this year.

Tomasz Stańczyk

Head of IT Service Design Team at Budimex

BlueSoft’s consultants’ support in ensuring stability and scalability of the integration platform was essential in the context of developing trust in the integration bus as a central component of the IT architecture

Hallvar Dehli

CEO & Founder at Polarbulk

BlueSoft supported us in creating a solution, which increases efficiency and can be offered to customers in a SaaS model. This was our first IT initiative with a larger scope and lead to a strategic partnership and cooperation with BlueSoft.

Grzegorz Patynek

Co-Founder, Managing Director at CO3

IT is a driver for our business value, therefore we need an IT solution and a Partner that helps us deliver this value to our Customers. BlueSoft delivers both.

Piotr Tabor

Quality Assurance Manager at

High IT availability and scalability are essential for our business. The platform provided by BlueSoft enables us to meet the highest expectations of the market, and their quality of services proves that BlueSoft is a reliable IT partner.

Tomasz Wróbel

Director of Central Applictions Department at ING Bank Śląski

BlueSoft, as one of ING Bank Śląski’s strategic suppliers, built for us an innovative system supporting multi-channel operational and marketing communications with our clients. Assuming full responsibility for the project, BlueSoft displayed reliability and superb quality of the deliverables at any stage of the project.

Karol Wasiowski

Main Business Application Development Specialist at Sprawiedliwi Portal

Flexibility and quality oriented team of BlueSoft’s specialists allowed us to launch innovative portal Polish Righteous. Competency and good relationship with BlueSoft will surely lead us to successful implementation of next project phase.

Nilo Paredes

Global Digital Marketing Lead, Business Technology at Zoetis

When Zoetis launched in 2013, we set out to transform our global digital operations.
BlueSoft was not only an integral part of that digital transformation but they also helped us improve our performance across both technology and delivery. BlueSoft has become a trusted partner in Zoetis’ ecosystem

Maciej Barczuk

Processes Optimization Expert, Raiffeisen Bank Polska SA

Building multi-channel solutions has become the key challenge for the banking sector, which is undergoing a digital transformation. BlueSoft, our trusted IT partner, has supported Raiffeisen Polbank in developing an innovative mobile payment system throughout the entire development cycle. Moreover, the best agile practices, used by BlueSoft, have aided us in the process of transforming and perfecting our work environment.

Ariel Zgórski

Programme Manager in TouchPoint Architecture Customer Context & Notification at ING Bank Śląski

BlueSoft’s support has helped the bank in building an efficient and stable solution, leading to better customer service at the bank.

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