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JIRA

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What is JIRA software?

JIRA software is a dedicated tool, developed by atlassian.com for building and running processes at your company, e.g.

  • HR processes – i.e. from recruitment to exit interview (hiring, employee files, appraisals, clearances, information regarding borrowed equipment, credentials and authorizations, e.g. to access personal data files, etc.),

  • Business trip management processes – from application to acceptance and settlement

  • Purchasing processes – from application to acceptance, settlement and purchase assessment

  • Bidding processes – from receiving an offer to issuing an invoice (automated tools)

  • Project process – from simple project tasks, integration with development tools, running full testing processes (scenarios, testing, error management)

  • Staff clocking in and clocking out

  • Service request processing as part of system maintenance, including SLA settlements

  • PMO support:

    • CashFlow – settling project budgets
    • Workflow planning and reporting
    • Advanced risk management (e.g. based on ISO 31000)

Main features of JIRA software:

  • Very simple and intuitive interface

  • Very flexible configuration (from simple workflow to advanced scripts or proprietary plug-ins and add-ons)

  • Possibility to integrate with other ready-made tools, e.g. Active Directory, LDAP, Confluence and many other

  • Possibility to build dedicated integration through API

  • Multi-level credentials management (for project, task, operation administration, etc.) – certainty that data is safe and will only reach duly authorized staff

  • Possibility to build dedicated task boards

  • Possibility to export data to Excel, XML and Word formats

  • Integration with mail – mail notifications and incoming mail handling (e.g. adding a comment to JIRA)

  • Possibility to develop own add-ons

  • Possibility to use ready-made add-ons from Atlassian store

What is CONFLUENCE?

CONFLUENCE is a dedicated tool developed by atlassian.com for supporting building Knowledge Bases or Intranet at your company, e.g.

  • Information about the offices and company life

  • Information about training

  • Documentation (building electronic documents)

  • Building own profiles (possibility to create own space and share it))

Main features of CONFLUENCE:

  • Possibility to integrate with other, ready-made tools, e.g. Active Directory, LDAP, JIRA and many other

  • Multi-level credentials management (for space, site, operation administration, etc.)

  • Possibility to build dedicated site templates

  • Possibility to run boards in the form of blogs, commenting articles

  • Possibility of spooling documents for printing

  • Simple article editing (built-in editor)

  • Integration with mail – mail notofications

  • Possibility to develop own add-ons

  • Possibility to use ready-made add-ons from Atlassian store

BlueSoft’s experience with JIRA and CONFLUENCE deployments

  • Our company has many years’ experience with Atlassian products, especially as regards: utilities, maintenance, deployment, development and training.
  • Since 2010 BlueSoft has used JIRA and CONFLUENCE systems internally, as basic work tools. Each project has its own JIRA workflow and a CONFLUENCE space. These systems are the basis for running maintenance and manufacturing processes (organizing waterfall and agile project work (app. 150 projects, 500 users)). These systems also constitute the core of ISO and Risk Management System processes.
  • Apart from using those systems, BlueSoft also develops plugins for internal use and for the clients. JIRA is integrated with such systems, used at BlueSoft, as: TestLink, SVN, LDAP, Git, nBlues (clocking in and clocking out system), RIS
  • Each process at our company has individually customized configurations (e.g. workflow, request type, non-standard fields, screens, visibility security, etc.) and plugins, including also those written by BlueSoft.

BlueSoft has successfully implemented many projects in this area. We will happily present our portfolio directly as well as answer more questions about technology itself and benefits to be brought by its implementation.

Technology website: Atlassian

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