The most popular RPA benefits (robotization of business processes)

Modern business requires solutions, thanks to which we can carry out many processes more efficiently. In response to these needs, the automation of business processes, i.e., Robotic Process Automation (RPA), was created. What is RPA, and what are the benefits of automating robotic processes? We answer these questions in the article below.

What is RPA? Definition

RPA is a program (a set of algorithms) that imitates an employee and performs tedious and monotonous activities previously performed personally by the employee. All the activities of RPA robots boil down to imitating human actions and carrying them out in a purely virtual environment. That is why we can call them “digital workers.” Robotic Process Automation (RPA) is gaining popularity among companies in many industries.

What is the robotization of business processes?

The technology of automating business processes uses various types of robots that simulate the performance of activities carried out by employees. These robots are programmed, coded, and then run to carry out repetitive actions. The list of tasks that the robot recreates can include, among others: logging into the system, downloading, searching, grouping, and copying data, and even completing documents. This way, it can perform most repetitive tasks that consume time and energy and are prone to error.

RPA in various industries

RPA is gaining in popularity and is more and more willingly used by companies from various industries. These include, among others, finance and banking, where the robotization of business processes allows you to automate data validation or processing of loan applications. Manufacturing companies are also discovering the benefits of RPA, as they can more effectively handle logistic data. The advantage of RPA in logistics is:

• more efficient planning of travel routes,
• inventory monitoring,
• tracking the status of transported products.

The benefits of using RPA in healthcare include:

• processing of patient data,
• keeping medical records,
• reporting for doctors,
• handling insurance claims.

In broadly understood customer service, we can use RPA in handling complaints or sending messages about the status of orders. The HR industry can benefit from using RPA when calculating salaries, bonuses, and other benefits in large enterprises. In turn, the telecommunications industry can use Robotic Process Automation to back up the customer’s IT systems or collect and consolidate customer telephone data.

RPA advantages – the benefits of using business process robotics systems

The implementation of business process robotization systems brings numerous benefits. First of all, the advantages of RPA include the guarantee of more efficient and faster execution of many repetitive activities. Robots work faster than humans. At the same time, there is no time limit – they can work around the clock at night and on public holidays. It is a significant advantage over employees who work a certain number of hours, take public holidays, and may be on vacation or sick leave. At the same time, RPA makes it possible to become independent from the historical knowledge of crucial team members. Automation of business processes is gaining importance in the face of staff shortages.

The benefit of automating business processes is also savings. While implementing the robot requires an initial investment, the costs pay off quickly. In the case of using RPA robots, entrepreneurs do not incur high employment costs typical for employees (salary, insurance, bonuses, and non-wage benefits).

Finally, using RPA robots is an opportunity for a higher quality of processes. How it’s possible? Robots do not make mistakes and perform their tasks according to established patterns. They do not require checking their work or applying corrections.

The role of process automation in companies is growing and will continue to grow. More organizations are already announcing the implementation of RPA robots in their business environments. Robots are an opportunity to perform many repetitive tasks faster, with significant savings and better quality of work.