Industry
Service
Completion date
Orange Cyberdefense’s global organization faced the challenge of optimizing the management of highly specialized experts.
In a distributed organization, the lack of a centralized tool for quickly identifying specialists with niche qualifications forced managers to rely on time-consuming, manual selection processes.
Another obstacle was the lack of a standardized, automated process for preparing resumes in response to customer requests for proposals. This significantly extended response times and made it more difficult to support sales processes effectively.
The implementation included:
Each expert can create a digital portfolio containing detailed information about their skills, experience, education, language proficiency, certifications, and more.
This module enables users to filter the employee database based on any combination of requirements, divided into “must-have” and “nice-to-have” criteria. As a result, the ideal candidate can be identified from within the organization in just a few seconds.
This tool transforms the way project teams are assembled by opening the process to broader collaboration. The platform enables users to register requests that can be answered not only by internal departments, but also by all companies within the group and verified external suppliers and partners.
The system then guides selected experts smoothly through every stage of the recruitment process. Detailed event tracking ensures full control and transparency throughout the process.
This feature enables users to instantly create professional resumes in PDF or DOCX format based on employee profile data. The generator supports multiple languages and templates, as well as the anonymization of expert and project information for proposal purposes.
An interactive map and advanced reports provide a real-time view of the distribution and concentration of specific certifications and key competencies across different regions of the world.
A comprehensive dictionary module supports the organization’s international operations. It enables users to define and translate categories of certifications, skills, and service packages into multiple languages.
Client’s view
Business Transformation Director at Orange Cyberdefense
“KnowMe has become an essential tool within our PS & Advisory organisation, serving as the primary platform for resource request management and skills discovery.It has significantly improved our ability to identify the right expertise for client engagements, respond efficiently to RFPs and drive greater collaboration across our global PS & Advisory teams, by increasing visibility of skills and capabilities. The KnowMe team are also a pleasure to work with – highly responsive, supportive, and committed to incorporating our feedback into the product roadmap.”
The following technologies were used:
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